chineloalagwu8
About Candidate
I enjoy working in environments where strong relationships, operational excellence, and measurable results matter.
Over the past few years, I have built experience across banking, finance, audit support, customer relationship management, and business development. In my current role with Union Bank of Nigeria, I work within the Premium Service (Royalty) segment, supporting high-value customers, driving business growth through deposit mobilization, maintaining accurate documentation, and ensuring exceptional customer experience while complying with internal policies and regulatory standards.
Earlier in my career, I gained valuable experience in finance and audit support at the Nigerian Ports Authority, where I assisted with financial reporting, documentation, compliance reviews, and administrative processes. I have also worked in customer engagement, digital operations, and sales, experiences that strengthened my communication, analytical thinking, and ability to deliver results in fast-paced environments.
I am passionate about solving business problems, improving processes, and creating value for customers and organizations. I adapt quickly, enjoy learning new systems, and work well with cross-functional teams to achieve shared goals.
I am currently open to opportunities in Relationship Management, Banking Operations, Audit, Internal Control, Compliance, Human Resources, Business Development, Customer Experience, Insurance, Consulting, and multinational organizations where I can contribute, grow professionally, and make a meaningful impact.
Core Areas of Expertise:
• Relationship Management
• Banking Operations
• Customer Experience
• Deposit Mobilization
• Audit Support
• Compliance
• Financial Reporting
• Business Development
• Process Improvement
• Stakeholder Management
• Microsoft Excel
• Data Analysis
Location
Education
SECOND CLASS HONOURS (UPPER DIVISION)
Work & Experience
• Manage relationships with premium customers while maintaining high service standards. • Contribute to portfolio growth through customer referrals and deposit mobilization. • Increased balance-sheet performance by more than 50%. • Consistently achieve and surpass assigned business targets. • Received recognition from Head Office for performance and contribution to team objectives. • Support account onboarding, documentation reviews, and compliance checks.
• Monitored digital performance and customer engagement metrics. • Helped expand customer reach and improve brand visibility. • Recommended initiatives that supported revenue growth and customer acquisition.
• Assisted with financial reviews, audit support activities, and reporting. • Examined records for accuracy, completeness, and compliance. • Supported documentation and administrative processes.
